1. Information We Collect
At Go Beyond, we collect personal information that you voluntarily provide to us when you use our website, fill out forms, or contact us directly. This information may include:
- Contact information such as your full name, email address, and phone number
- Travel preferences including desired destinations, travel dates, group size, dietary requirements, and special requests
- Booking details such as passport information, travel document numbers, and payment information when making reservations
- Communication records including messages sent through our contact forms, email correspondence, and WhatsApp conversations
- Technical information such as your IP address, browser type, device information, and pages visited on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries — To reply to your questions, provide travel recommendations, and follow up on your requests
- Processing bookings — To arrange tours, hotel reservations, cruise bookings, and other travel services on your behalf
- Sending newsletters — With your explicit consent, to send you updates about travel opportunities, special offers, and Panama travel news
- Improving our services — To analyze how visitors use our website and enhance our offerings, content, and user experience
- Customer support — To provide assistance before, during, and after your travel experience
- Legal compliance — To comply with applicable laws, regulations, and legal processes
3. Information Sharing
Go Beyond does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
- Travel partners — We share necessary booking details with hotels, cruise lines, tour operators, and other service providers solely to fulfill your travel arrangements
- Payment processors — When you make a payment, your financial information is processed by secure, PCI-compliant payment processors. We do not store your full credit card details on our servers.
- Legal requirements — We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others
- Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience:
- Google Analytics 4 — We use Google Analytics to understand how visitors interact with our website, including which pages are visited most frequently, how long visitors stay, and how they navigate through the site. This helps us improve our content and user experience. Google Analytics collects data anonymously and does not identify individual visitors.
- Essential cookies — These are necessary for the website to function properly, such as remembering your preferences and enabling navigation
- Performance cookies — These help us understand how visitors use our website by collecting anonymous statistical information
We do not sell any data collected through cookies or analytics to third parties. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
5. Your Rights
You have the following rights regarding your personal information:
- Access — You can request a copy of the personal data we hold about you
- Correction — You can ask us to correct any inaccurate or incomplete information
- Deletion — You can request that we delete your personal data, subject to any legal obligations we may have to retain certain information
- Opt-out — You can unsubscribe from our newsletter at any time and request that we stop sending you marketing communications
- Portability — You can request your data in a commonly used, machine-readable format
To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.
6. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it:
- SSL encryption — All data transmitted between your browser and our website is encrypted using SSL/TLS technology
- Secure servers — Our website and data are hosted on secure, professionally managed infrastructure
- Limited access — Only authorized team members who need the information to perform their duties have access to your personal data
- Regular review — We regularly review and update our security practices to ensure your data remains protected
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards of data protection.
7. Newsletter
Our newsletter is strictly opt-in. We will only send you newsletter communications if you have explicitly subscribed by providing your email address through our newsletter signup form.
- You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in every newsletter email
- You may also contact us directly to request removal from our mailing list
- We do not share your email address with third parties for their own marketing purposes
- Newsletter frequency is typically weekly or bi-weekly, covering Panama travel tips, new tours, dining updates, and special offers
8. Contact Information
If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:
- Company: Go Beyond
- Address: Pacific Center Piso 2, Panama City, Panama
- Contact: Please use our contact form to reach us
- WhatsApp: +507 6985-0000
9. Changes to This Policy
Go Beyond reserves the right to update or modify this privacy policy at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes that significantly affect how we handle your personal data, we will make reasonable efforts to notify you, such as posting a prominent notice on our website.
Last updated: February 2026