Last Updated: 09-25-2024

www.gobeyond.pa/ ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of the personal information you provide when using our website and services. This privacy policy outlines how we collect, use, store, and protect your personal data, in compliance with Panamanian data protection laws.

1. Information We Collect 

We collect the following types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, nationality, passport information, and other personal details provided when making bookings, inquiries, or registering for services on our website.
• Payment Information: For booking purposes, we collect payment details, such as credit card information, billing address, and other relevant financial data.
• Travel Information: Information related to your travel plans, preferences, and accommodations, such as destination, travel dates, and dietary requirements (e.g., kosher meals) for cruise and tour services.
• Usage Data: This includes information on how you interact with our website, such as IP addresses, browser type, referring/exit pages, and clickstream data. We may use cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information 

We use the information collected for the following purposes:

• To process bookings, inquiries, and other requests related to our tour and cruise services.
• To communicate with you about your bookings, provide updates, and respond to inquiries.
• To customize our services according to your preferences (e.g., offering tailored tour recommendations).
• To process payments and send receipts or confirmations.
• To send you newsletters, promotions, and special offers (only if you have opted in to receive such communications).
• To improve our website and services by analyzing usage patterns and feedback.
• To comply with legal obligations or protect our rights.

3. Sharing Your Information 

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may share information with third-party service providers (e.g., hotels, airlines, cruise lines, payment processors) to fulfill your booking requests.
• Legal Requirements: We may disclose your personal information when required by law, such as to comply with a legal obligation, court order, or to protect the safety of GoBeyond.pa, its clients, or others.

4. Data Security 

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our payment processing is secure and complies with industry standards.

However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights 

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct your personal information.
• Deletion: You may request that we delete your personal information, provided it is not required for legal or business purposes.
• Data Portability: You may request to receive your personal data in a structured, commonly used format.
• Withdraw Consent: If you have given consent to receive promotional communications, you may withdraw it at any time by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at privacy@gobeyond.pa.

6. Data Retention 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your user experience, understand user behavior, and analyze web traffic. You can choose to disable cookies in your browser settings, but please note that this may affect the functionality of our website.

8. Third-Party Websites 

Our website may contain links to third-party websites, including tour operators, hotels, and other travel service providers. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing personal information.

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page, and the "Last Updated" date at the top will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, 

Go Beyond 

 +507 6985-0000

 +1 (332) 203-6014

Email: privacy@gobeyond.pa

Website: www.gobeyond.pa

Submit your questions here.